We interviewed Donna, along with two other agents that were recommended by friends who had recently sold homes. During the initial interview she was knowledgeable about the local market, was very personable and honest, and had the substantial organizational weight of Elite Pacific Properties behind her. We selected Donna 9 months before we actually listed the property, but she had it as a pocket listing during that time. 3 months before listing we met with Donna and she introduced us to her new partner Sunita, this was done with the understanding that, if we didn't "click" with Sunita, Donna would handle us solo. Sunita was equally as personable and professional, so we now had a team working to sell our home. (With a bonus of Donna's husband Randall who is a great photographer and drone video guy.) We all worked on the listing description together and listed it Jan. 10th, 2018. One of them was present at every showing, and promoted it vigorously via every available avenue. They even retained a very skillful outside web consultant to assist with that process. Donna and Sunita walked us through the Hawaii contract form from our first offer and answered all of our questions. (There were lots!) The first offer didn't work out, so we kept showing it. We received a much better offer after 7 weeks on the market. Unfortunately, this was during a serious family emergency and everyone graciously gave us time to deal with the situation. After a few counters, we all accepted the offer and escrow began. Again, Donna and Sunita, bird dogged the process and kept us informed. Donna accompanied us to our closing doc signing, which she usually does. Her and her husband Randall even came and helped us host our Aloha (goodbye) Party after escrow closed, fulfilling a promise made months before.